SertaHannah Executive Home Office Desk Chair, Ergonomic Mid-Back with Lumbar Support, Firm Seat Cushion, Layered Body Pillows, Padded Armrests, Swivel Base, Easy Assembly, Microfiber, Gray/Silver

Very easy to assemble, less than 5 mins. Very, very comfortable, great cushion, upholstery… overall great quality. Very happy with my purchase!

Put it together as it shows. Arms were a little tricky. Chair is comfortable.

I love the chair, except that it was delivered with a bad gas lift cylinder. This results in my chair losing height randomly. Sometimes all at once, sometimes in little jerking motions and sometimes very very slowly over an hour. I can not make it through a single work meeting without having to randomly wrestle my chair on camera. The end result, either way, is me having to readjust my height every hour at least within the first month.I reached out for support and was told to contact some other offshoot of Serta support which so far has still not gotten back to me a month later. Very disappointed to spend this much on a chair and now be so at the end of my rope I'm going to go buy a pipe wrench and a new cylinder, an additional $50 to have a chair that works as advertised.Edit: After several months of use I've noticed the base of the chair was drilled off center (can be seen in the picture) and leans slightly to one side. Sitting slightly off for so long has caused me other problems and I doubt I'll be buying from Serta again.

The set up of the chair was very easy and the tool was provided. The quality of the materials is very good for this price, which makes the purchase a very good deal. Many executive chairs are just too big for our home office, but this chair is adequately sized and provides good comfort that can be adjusted three ways. The gray fabric material is modern and looks elegant in our home office.

I just received this chair today. I think it is a great value for the money, and the size and shape are perfect. Being a short male, I like the seat cushion depth and tapered seat back. However, the quality could be better. Two items of concern: the arm sides are spray painted silver plastic, and mine have numerous small scratches in the paint. Secondly, when bolting the right side arm rest to the seat cushion, the side arm had a defective bolt hole (with excessive molded plastic in the bolt hole), that required that I drill out the excessive plastic to create a clear path for the attachment screw. This indicated poor quality control at the generic Chinese chair factory.....This is not what I expect from a Serta brand product....Not a problem for me, but for the average Mom or student assembling this chair, it would be a major impediment.....